Actionable Intelligence
for MSPs

Empowering MSPs with AI-driven insights: From proactive problem-solving to driving strategic business growth.

Features

Unlocking Your Data:
Business Aware AI Solutions

Utilizing your business data and knowledge to create AI "Service Experts" that are tailored to your busines and your customers. Identify sales opportunities, predict customer needs, and respond to customer requests through the power of AI.

Rapid Solutions

Resolve customer issues in a flash. The Cyclone AI an Data platform diagnoses and implements fixes to customer issues as soon as you're notified.

Secure and Private

Built for security and privacy to keep your trade secrets safe while monetizing your data. Select private hosted, private cloud or public cloud options.

DATA

Connect to Your Business Knowledge and Data

Unlock the full potential of your business data with XirrusAI. Our platform seamlessly integrates with your existing MSP service management platforms, sales, CRM systems, and organizational tools to gather insights that matter. By leveraging the power of AI, we transform your scattered data into a cohesive, actionable knowledge base. This enables you to make informed decisions, understand your customers better, and tailor your services to meet the dynamic needs of the market. With XirrusAI, your data becomes a strategic asset, driving growth and innovation for your MSP and your clients.

MODELS

AI Models Converting Data to Solutions

XirrusAI stands at the forefront of AI-driven solutions, specifically engineered for the nuanced challenges of small and medium-sized MSPs. Our AI models delve into your data, extracting insights on purchasing trends, streamlining incident management through automated resolution strategies, and enhancing service governance through proactive monitoring. These models are not just about processing data—they're about crafting bespoke, proactive strategies for your clients. XirrusAI equips you with the tools to offer AI-generated strategic roadmaps, ensuring you provide unparalleled, customized service in the MSP market.

AUTOMATION

Improve Outcomes and Service Value

Embrace the power of automation with XirrusAI and revolutionize the way you deliver services. Our platform automates key aspects of service governance, incident management, and customer interaction, freeing your team to focus on what matters most: delivering exceptional value to your clients. This automation not only improves operational efficiency but also enhances the overall quality of your offerings. By proactively addressing issues and optimizing service delivery, XirrusAI helps you elevate your service standards, ensuring you provide unparalleled value to the small businesses that rely on you.

Mission

We saw a need for better solutions for MSPs:

We're XirrusAI, an emerging leader in AI as a Service, tailored specifically to small and medium sized Managed Service Providers (MSPs). The brainchild of one of our founders, a seasoned professional with over two decades of experience in the MSP landscape, we're currently developing a groundbreaking platform to transform data from MSP service management platforms, sales, CRM systems, and organizational insights into actionable intelligence.

At XirrusAI, we recognize that local MSPs are the lifeline for many small businesses, acting as a hub of technical knowledge and capabilities. However, local MSPs are often limited in resources - limiting their application of new AI technologies. Our platform aims to bridge this gap, empowering MSPs with customer-centric AI support services. Specifically, we're finding ways to provide these smaller MSPs with proactive insights into purchasing trends, incident management, automated service governance for their customers, and AI-generated roadmaps curated to customer needs.

AI has shown great promise being a powerful force multiplier for individuals, small businesses, and enterprises alike. Of these, small businesses are uniquely positioned to take early advantage of powerful AI tools due to their agility and less bureaucratic structure. Providing those businesses with powerful AI technologies through their local MSP can be the rocket fuel they need to stay ahead in an ever quickening business environment.

At XirrusAI, we’re more than just a service; we're looking to change the game for small MSPs and their customers. Our vision is focused on transitioning MSPs from a reactive to a proactive approach, aligning them with their customers' evolving needs in advance. Our cutting-edge AI solutions are designed around that objective, enabling MSPs to offer superior services to their small business clients. With XirrusAI, our MSP customers are not just reacting to technological shifts; they’re anticipating them, ensuring both they and their clients are always a step ahead in today's dynamic market.

Team

Our small team behind our success

We have a small but strong development team working towards our goals. Reach out to us for further information.

The team is ready to answer all your questions. We're looking forward to hearing from you.

Morgan Hines

CEO and Founder

Alex Hines

CTO and Founder

Sarah Hines

CFO and Marketing Manager